Tried to call? New phone system


We had to make the business decision to change our phone system to a phone tree... I know not a popular move.. The phone traffic was such we had to route certain calls to the appropriate staff to ensure quality service and prevent multiple transfers. We tried to keep the extensions specific but simple.

Here are the options:

1. To make a payment or have a billing question

2. New quote for policies other than life

3. questions on life or to speak to our financial rep

4. current policy changes or review

5. Kayla

6. Andrea

7. Linda

8. Connie

0. All other


We have heard from a local agency there have been a few customers calling their office because they thought we were closed, we assume the new phone system is the cause for confusion. Feel free to offer suggestions, to a017359@allstate.com

Thank you for your understanding

What's your Life worth? (app for Iphones/pods)


Have you ever wondered about the economic value of your life? Not the “worth” of the things you own but about all those things you do. Whether it is caring for the kids, fixing up the house, or getting that promotion, everything has value.This simple calculator can help determine the economic value of various aspects of your life. It provides a view of what your life’s pursuits could be worth to you and your loved ones.Answer a few questions about your life, savings, and lifestyle to find out what your life is worth now—and then start looking to the future.

(don't forget to keep me in mind when you are ready to learn more) {smile}

Iphone users a must to download


iWrecked is your one stop source of everything you need to prepare an auto accident report and keep track of your accident documents right on your phone. It allows you to enter all accident-related information easily, and it produces a PDF report with images once you are done. You can take photos from the accident and combine it with your accident log to have something presentable for your insurance company.
What I love about iWrecked is the fact that it lets you find a nearby taxi or towing company to assist you if your car is completely wrecked. You can also call 911 with the touch of a button. Can’t get easier than that. iWrecked is a wonderful app to have with you on your iPhone in case you are in an accident. It’s easy to use and powerful. It saves you time as well. Best of all, it’s free.

Please beware


There are lots of motorcycles out right now, please check your mirrors and your blind spots twice. HAVE A SAFE AND WONDERFUL WEEKEND ~HAPPY DADDY'S DAY TOO FROM ALL OF US IN THE HOOD

Hit and Runs


Did you know it is required to contact the police immediately after discovering damage to your car. Yes, if you return from shopping and your car has damage on it, it is necessary to see if there were any witnesses, look for a note, and go to a local law enforcement agency. Note: officers will not come to a private parking area to conduct an official investigation. Insurance does require a accident report with a case number within 24 hours to file the damages under uninsured motorist coverage. Why does this matter? The deductible is usually less than your Collision deductible (what will pay out if you don't have the case number within 24 hours) and the claim is considered an At Fault claim, possibly resulting in a surcharge to your insurance premiums.

Great Article in Sunday's paper

FAIRBANKS — With the Alaska summer in full swing, many are taking out their ATVs and motorcycles to soak up the midnight sun, though there are a few safety tips to keep in mind before hopping on that four-wheeler or sports bike.
This summer already has been a deadly one for ATV and motorcycle enthusiasts: Two ATV riders and one cyclist have been killed since the weather warmed up.
The first thing to keep in mind about ATVs is that they’re best used in the country, since there are few places in and around the city where riders can legally operate one. ATVs are not allowed on city streets or sidewalks, though ATV operators are allowed to cross streets when they’re clear of traffic, said Fairbanks police Sgt. Robert Thompson.
Alaska State Trooper Lee Bruce said that in most cases ATV riders are given verbal warnings about where to ride rather than ticketed.
When it comes to motorcycles, both police and Alaska State Troopers say the biggest issue they see is people who get on their bikes and ride too fast.
“They’re not too familiar or the bike is too big or has too much power,” said Thompson, who suggests taking a riding course before hitting the roadways.
A riding course might be pricey, but it’s cheaper than the alternative. Going 25 mph over the speed limit can result in a $300 fine and points on your license.
While helmets are not required for motorcyclists over the age of 18 with the proper license, and they’re not required at all for ATV riders, Thompson strongly suggests using one.
“Helmets are kind of like seatbelts,” he said. “You never know when you’re going to need them. If you knew when you needed them, you would never have a problem.”
As both vehicles have engines, ATV riders and bikers are subject to the same laws regarding alcohol — blowing a .080 or higher on a breath test will almost assuredly mean an arrest and a DUI charge.
Last summer, troopers even arrested a North Pole man on suspicion of operating a riding lawnmower while drunk.
“You can get a DUI on any motorized vehicle,” Thompson said.
For those who prefer to get around on a bicycle this summer, there are also a few things to keep in mind. While on the road, cyclists have to stay as far to the right as possible and use a shoulder if it’s available. They also should use their hands to signal any turns, Bruce said.
Most importantly, Bruce said that bike riders just need to stay aware of their surroundings.
“The vehicle will always win the battle and sometimes people just don’t see (cyclists),” Bruce said.

Outside Fire service?


Is your home outside fire service?? To check if you are go to this site : http://www.co.fairbanks.ak.us/Emergops/fireservice.aspx

Want to get Annexed in? Use the site above for the Petition (see right side)

How does it affect your taxes and insurance? There is a small Mill rate changed when being in a fire service. The amount you'll save in insurance will more than make up for the difference.

Alaska Public Fire Education

On average 16 Alaskans die from fire every year, 3 of those are children under 18 years old.
The most common cause of fire deaths in Alaska is careless smoking while drinking alcohol.
On average, twice as many males die from fire then females.
More fire fatalites occur in a single family residence than any other structure.
From 1999 - 2008 all residential fires that had a fatality, 55% of the homes did not have a smoke alarm installed or the smoke alarm did not work.
The Division of Fire and Life Safety offers the following ideas to help you prevent a fire in your home:
*Cook Safely - Always keep an eye on your cooking
*Extingish all cigarettes completely
*Keep combustibles away from heat sources
*Use electrical outlets wisely - Don't overload
*Keep matches and lighters away from children
*Extinguish all candles when leaving a room or going to bed
*Store flammable liquids in an approved container in secure location
*Space heaters need space
*Keep your vehicle well maintained to prevent vehicle fires
*Keep your heating system clean and maintained
For further information please contact:
Public Education CoordinatorMahlon Greene645 Cope Industrial WayPalmer, Alaska 99645Phone: (907) 746-5062Fax: (907) 745-4529

Smoke Alarm Reminder Program


Sign up with the Automatic Smoke Alarm E-Mail Reminder Program. This is a free service provided by the Division of Fire and Life Safety.


This is a great idea!

Meet the girls in the Hood!


Customer Care Center


Did you know your accounts with us can be accessed online? Allowing you to be able to do the following anytime!:

*View your policy information
*Request policy changes
*Make a payment by bank account or card
*Apply for auto pay through your checking account (DISCOUNT)
*Apply for Recurring Credit Card Plan
*Enroll in Allstate® eBill
*View your account status
*Report a claim
*Check the status of a claim
*Order duplicate auto ID cards
*Update your Customer Care Center online profile
*Go paperless
*View policy statements
Email us today and we can set up your account for you sak42312@allstate.com or click here: http://tinyurl.com/lxoglx

Firewise.com


Wildland fire is a natural process, and is necessary for the survival of many plants and animals. No one wants to see homes lost to fire. If you live near wildlands or have recently experienced extremely dry conditions, your home may be at risk. Unfortunately, once a wildfire starts, firefighters may not have the time or resources to protect every home in its path. However, you can take action to protect your home before a fire starts.

The National Wildland/Urban Interface Fire Program’s Firewise Communities team recommends you improve your "home ignition zone"—the house and surrounding area within 100 to 200 feet. Following are steps you can take to reduce a home’s vulnerability:
Use non-combustible construction materials, such as stucco, brick, and fiber cement siding.
Consider using Class-A asphalt roof shingles, clay tile, or slate roofing materials.
Prune all trees so the lowest limbs are six to 10 feet from the ground and remove dead or overhanging branches.

Within five feet of the home, use nonflammable landscaping materials, such as rock, pavers, annuals, and high-moisture-content perennials.

Select low-growing plants with high moisture content that are free of resins, oils, or waxes that burn easily.

Remove leaves and pine needles from gutters and around your home and attachments, such as decks and fences.

Detailed landscape techniques and building construction choices are online at http://www.firewise.org/.

Contact your fire department or state forestry office for specific local fire information. Contact a landscape specialist for low-flammability plants for your area.

There are no guarantees that a home will be fireproof. But if you take action to be firewise, you can greatly increase the chances that your home will withstand a wildfire.
More Information: http://www.firewise.org/resources/index.htm

Support our Troops

I.C.E. (In Case of an Emergency)


We all carry our mobile phones with names & numbers stored in its memory but nobody, other than ourselves, knows which of these numbers belong to our closest family or friends. If we were to be involved in an accident or were taken ill, the people attending us would have our mobile phone but wouldn’t know who to call.

Yes, there are hundreds of numbers stored but which one is the contact person in case of an emergency? Hence this “ ICE” (In Case of Emergency ) Campaign .The concept of “ICE” is catching on quickly. It is a method of contact during emergency ituations. As cell phones are carried by the majority of the population, all you need to do is store the number of a contact person or persons who should be contacted during emergency under the name “ICE” ( In Case Of Emergency).

The idea was thought up by a paramedic who found that when he went to the scenes of accidents, there were always mobile phones with patients, but they didn’t know which number to call. He therefore thought that it would be a good idea if there was a nationally recognized name for this purpose. In an emergency situation, Emergency Service personnel and hospital Staff would be able to quickly contact the right person by simply dialing the number youhave stored as “ICE.”
Please add your ICE today to your phone.

New! Protect you better

Seems service is something we look for in every aspect of your daily routines. We often receive poor service and don't say a thing.. then we there are days, maybe when things are already going bad we run into really really bad service.. and let them have it! This type of service usually sticks with you for several days.. telling everyone you see how horrible the experience was.. There are the times we get really good service and fail to really tell anyone.. we think it is important here at our office to hear our clients when they are upset about something that didn't go well, and also when we WOW! our customers.. So from all of us please take the time to tell us how we are doing.. Email (a017359@allstate.com )or better yet use our Protect you Better site for a place to tell us how we can improve or commend us for a job well done. http://alaskainsurance.protectyoubetter.org/

Traveling to Canada? new rules in effect



TRAVELER'S CHECKLIST
Do I have:
q U.S. Passport or other recommended ID for U.S. citizens? (Carry it; do not pack it). http://www.travel.state.gov/.
q Green Card (Form I-551) or document for Lawful Permanent Residents? (Advance Parole if LPR
status is pending) www.uscis.gov. Failure to have Form I-551 or document for lawful permanent
residents could result in a $545 waiver fee.
q Notarized travel permission letters for minorstraveling without their parents?
q Entry documentation for the country(s) I will be visiting? (Is a Visa required?) http://www.state.gov/. and search for "pet travel"
q Only the medication that I need for my trip and in its original container?
q Receipts or registration paperwork (CBP Form 4457) for any new electronics, such as a camera
or laptop, that I’m taking with me? (Only suggested if traveling with recently purchased goods.
Not necessary for goods more than 6 months old.)
q Proof of Rabies vaccinations for my dog if they are traveling with me? (Recommended but not
required for cats. Check for requirements regarding other pets.) http://www.aphis.usda.gov/ and search for "pet travel".
q Permits and/or certificates if bringing restricted animal and plant commodities regulated by the U.S. Department of Agriculture, Animal and plant Health Inspection Service.
q A raisals or receipts if I’m traveling with a lot of new jewelry?
q Valid driver’s license? Do I need an international driver’s license in the country I am visiting? www.thenac.com/international_driving_permit.pdf or http://www.aaa.com/.
q An envelope to put all the receipts for my purchases? (This will make filling out the CBP
declaration easier.)

q Proof of current auto insurance
q Copy of this Know Before You Go brochure? http://www.cbp.gov/xp/cgov/travel/vacation/kbyg/

Another House Fire



FAIRBANKS — A fire destroyed a home and business in Rosie Creek early Sunday morning.
No one was hurt in the fire, which spread to a few nearby trees but was otherwise limited to the structure, which was destroyed, said Jack Willard, chief for Chena Goldstream Fire and Rescue.
Fire crews from Chena Goldstream left for the house, which online records indicate was also a place of business for construction-services firm Alaska Resources Inc. at just before 2 a.m. Sunday, Willard said. They were later joined by volunteer firefighters from around Fairbanks, but there was no saving the house, which he said was used as a summer-only home and business.
“It was a total loss,” he said.
Willard said fire officials hadn’t figured out, as of Monday, what might have caused the blaze.
The address where the fire occurred, on Rosie Creek Road, is listed in phone records as home to a construction services company. The owners ran it as a summer business, Willard said, and had yet to arrive from their winter home outside Alaska.
“They were due next week,” he said.
Willard said fire crews from the University Fire Department, originally, and mistakenly, responded to the scene after a neighbor reported seeing a column of smoke early Sunday morning. Firefighters realized the fire was outside their jurisdiction and called the Chena Goldstream department, which simultaneously got a call from another neighbor, he said.
The fire was hot enough to melt some trim on nearby cars and slightly damage nearby construction equipment, Willard said



I think too often we think "it" won't happen to us... the importance of having insurance is proven everyday. What is most important is having a policy that is accurate and one that doesn't cut corners.